Abstract
In an organisation, secretaries, in addition to the roles enumerated above, attend to administrators, staffs, customers. These categories of persons attended to by secretaries are referred to, in this research, as customers in a general sense. Customers are those who receive the an organisation’ services from secretaries. For the present study the term “secretary” refers to any person who possesses a mastery of stenography, word-processing, and computer operations skills. In an organisation, this means specifically that the secretary must cover those aspects of service like attending to the needs of customers and is expected to perform to standards that are precise and measurable so that customers can judge by themselves whether or not their expectations are being met.
ABSTRACT
The phenomenon of leadership and good governance has assumed greater interest in Africa. With the return of democratic governanc...
ABSTRACT
The basic thrust of this research was to examine the attitude and perception of Undergraduates...
ABSTRACT
This study is on the impact of funding on the provision and maintenance of facilities in public secondary schools in kogi state,...
ABSTRACT
The sole purpose of this research is to determine the effect of product packaging on Nigerian consumers. The knowledge derived f...
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This study was carried out to examine the global revolution in military affairs and combat effectiveness: chall...
ABSTRACT
This research work is on ROLE OF ELECTRONIC BANKING ON THE GROWTH OF NIGERIAN ECONOMY using UBA Plc as a case s...
Background of the study
Mobile device are arguably another revolutionary invention of our time, besides...
BACKGROUND OF THE STUDY
Today, we are witnesses to sweeping changes that are taking place in the economies of both developed and developi...
Abstract
The research examines the effects of news commercialization on the contents of private media&r...
ABSTRACT
This study was carried out to examine the impact of business ethics on the profitability of an org...